Salesforce
Support & Maintenance

Optimize Your Salesforce Investment with TechParrot’s Pay-As-You-Use Support and Maintenance Services

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How we Work

​Keep your Salesforce soaring with our expert admin and support

Conduct a Needs Assessment

We identify pain points and areas for improvement. This will help you understand their current processes, challenges, and goals, and identify where Salesforce can add value

Customize Salesforce

Based on the needs assessment, we customize Salesforce to meet the specific requirements of your Sales & Marketing teams. This involves setting up custom fields, creating custom reports and dashboards, and automating processes using Salesforce automation tools like workflows and Process Builder

Marketing Automation

Our Admin Consultants can automate various marketing processes like lead nurturing, email campaigns, and social media marketing. Work with the marketing team to understand their specific marketing needs and configure Pardot to meet those needs. Automate various marketing processes like lead nurturing, email campaigns, and social media marketing.

Training and Support

We provide training & ongoing support to the Sales & Marketing teams to ensure they are utilizing Salesforce effectively. This can include training sessions, user guides, and ongoing support to help them navigate the platform and leverage its features

Integration with Other Tools

Our Admin consultants can help integrate Salesforce with other marketing tools, such as marketing automation platforms, social media management tools, and analytics platforms. This integration can streamline processes, reduce errors, and provide a more complete view of customer interactions

Analytics and Reporting

An administrator can create custom reports and dashboards that provide insights into sales and marketing performance, helping teams to identify areas for improvement and adjust their strategies accordingly

Optimize Your Job Functions with Ease

​Keep your Salesforce soaring with our expert admin and support

Agile Support

Agile Support

  • Focused On-going support
  • Reduce SF CRM Data entry time
  • Manage challenges related to Aversion to change
Salesforce Optimization

Salesforce Optimization

  • Experience win-win business outcomes that accelerate your time-to-value and maximize ROI
Salesforce Adoption

Salesforce Adoption

  • Our Admin Consultants will help you come up with a time-bound, result-oriented plan to enhance adoption rates of your Salesforce system
Simplified CRM Support

Simplified CRM Support

  • Help identify high value low risk CRM features and implement them.
  • Let the SF CRM be flexible not your sales associates.
  • Most optimised out of the box CRM implementation
Our Consultants

Our Consultants

  • TechParrot’s Admin consultants work with you to develop a robust plan to support and manage Salesforce to suit your requirements
Industry Knowledge

Industry Knowledge

  • Our vast experience gained by enabling companies of various kinds to make the best use of Salesforce empowers us to design robust processes to facilitate seamless use of Salesforce

Salesforce Products we Support

From Salesforce Sales Cloud to Marketing Cloud and beyond, we're here to guide you every step of the way

Sales Cloud

Sales Cloud

Our expert team will work with you to optimize your sales processes, streamline your workflows, and provide the insights you need to make data-driven decisions

Service Cloud

Service Cloud

Take your customer service to new heights with our Service Cloud support. Our team of experts is here to help you streamline your customer support processes, boost productivity, and deliver exceptional service experiences

Marketing Cloud

Marketing Cloud

Don’t let the complexities of Marketing Cloud hold you back. Our expert support services will help you unlock the platform’s full potential and achieve your marketing objectives. From email marketing to social media advertising, we’ll work with you to create a tailored strategy that delivers results

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Experience Cloud

Experience Cloud

Our expert team will work with you to optimize your sales processes, streamline your workflows, and provide the insights you need to make data-driven decisions

Commerce Cloud

Commerce Cloud

Don’t let the complexities of Marketing Cloud hold you back. Our expert support services will help you unlock the platform’s full potential and achieve your marketing objectives. From email marketing to social media advertising, we’ll work with you to create a tailored strategy that delivers results

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Connect Us

Contact us to learn more on Salesforce Admin Support